@misc{erickson2026operationalgap,
  author       = {Erickson, Gary},
  title        = {Operational Gap},
  year         = {2026},
  url          = {https://theinterviewisnotaboutyou.proliforge.com/glossary/operational-gap},
  howpublished = {\url{https://theinterviewisnotaboutyou.proliforge.com/glossary/operational-gap}},
  journal      = {The Interview is not about you Glossary},
  note         = {Published on The Interview is not about you}
}